Mene ne zan yi idan na manta kalmar sirri ta Keynate?

Matakai

1. A shafin shiga, danna Forgotten password?
2. Shigar da Adireshin imel dinka sannan ka danna Aika hanyar sake saitawa.
3. Shafin zai ce Duba imel ɗinka. Idan akwai asusu mai wannan adireshin, Keynate ta tura wata hanya. Tana daina aiki cikin minti 30.
4. Bude hanyar. A karkashin Zaɓi sabuwar kalmar sirri, rubuta Sabuwar kalmar sirri da Tabbatar da sabuwar kalmar sirri. Tana bukatar a kalla haruffa 10. Yi amfani da abin da ba ka taba amfani da shi a wani wuri ba.
5. Danna Sabunta kalmar sirri.
6. Shafin zai ce An sabunta kalmar sirri. Shiga da sabuwar kalmar sirrin.

Abin lura

• Don tsarinka, Keynate tana fitar da kai daga kowace na'ura idan aka canza kalmar sirri.
• Tabbatarwa mataki biyu na nan a kunne. Har yanzu kana bukatar lambarka a shiga ta gaba.
• Shafin yana cewa "If an account exists for" adireshinka. Ba ya tabbatar da ko akwai asusun ba.

Matsalolin da aka saba gani

• Ban sami email din ba. Duba babban fayil din spam, ko gwada wani adireshin. Danna try another address.
• "This reset link has expired or has already been used." Danna Nemi sabuwar hanyar haɗi.
• "This reset link is incomplete." Bude hanyar daga email dinka kuma, ko nemi sabuwa.
• "This password has appeared in a known data breach." Zabi wata ta daban.
• "Passwords don’t match." Rubuta kalmar sirri iri daya sau biyu.
• "Too many attempts." Jira tsawon lokacin da aka nuna.

Tambayoyi

Abubuwan da ke da alaƙa

• Shiga asusu
• Tantancewa mataki biyu
• Farfado da shiga admin