Ngakha kanjani ithuluzi lokuxazulula elibuza imibuzo liholele esisombululweni?

Ngaphambi kokuqala

• Udinga imvume yokuphatha isikhungo sosizo.
• Bhala izihloko zakho zezisombululo kuqala. Isinyathelo sesisombululo singaxhuma kusinye sazo.
• Isihlahla sibhalwa ebhokisini elithuthukisiwe, njengombhalo onesimo se-JSON. Zinike isikhathi bese ukopisha isibonelo esingezansi.

Izinyathelo

1. Vula i-Izindaba bese ukhetha i-Izixazululi-zinkinga. Lokhu kuvula uhlu lwamathuluzi okuxazulula.
2. Khetha i-Okusha.
3. Gcwalisa i-Isihloko. Ongakukhetha: Isifinyezo kanye ne-Ipulatifomu, ngokwesibonelo idivayisi noma uhlelo lokusebenza inkinga emayelana nalo.
4. Ebhokisini lenkambu ethi tree, thayipha isihlahla sakho. Limakwe ngokuthi "kuthuthukisiwe". Sebenzisa isibonelo esingezansi.
5. Uma ibhokisi lithi "That is not valid JSON, so it was not applied.", hlola ikhoma noma ikhotheyishini engekho.
6. Faka okufakwayo engxenyeni efanele yehabhu, bese uyashicilela.

Isimo sesihlahla

Isihlahla sine-start nohlu lwe-nodes. Kunezinhlobo ezintathu zemanodi:

• I-Umbuzo ine-text nezimpendulo ezi-2 kuye kwezi-8 ze-answers. Impendulo ngayinye ine-label kanye ne-next eqamba elinye inodi.
• I-Lungisa ine-text. Ingangena futhi ne-articleId, inombolo yenye yezindaba zakho ezishicilelwe, noma i-https url.
• I-Ukuxhumana iphetha uhambo kuphaneli yakho ethi "Usaludinga usizo?".

{
  "start": "q1",
  "nodes": [
    { "id": "q1", "kind": "QUESTION", "text": "Do you remember your password?",
      "answers": [ { "label": "Yes", "next": "q2" }, { "label": "No", "next": "f-reset" } ] },
    { "id": "q2", "kind": "QUESTION", "text": "Is two-step sign-in on?",
      "answers": [ { "label": "Yes", "next": "f-code" }, { "label": "No", "next": "c1" } ] },
    { "id": "f-reset", "kind": "FIX", "text": "Reset your password from the sign-in page.", "articleId": 1007 },
    { "id": "f-code", "kind": "FIX", "text": "Check your phone's clock and use a backup code." },
    { "id": "c1", "kind": "CONTACT", "text": "We can help you personally." }
  ]
}

Imithetho esayithi eliyihlolayo uma ulondoloza

• Amanodi ayi-1 kuye kwangama-50.
• Omazisi bamanodi basebenzisa izinhlamvu ezincane, izinombolo namadeshi, afinyelela ezinhlamvwini ezingama-40, eqala ngohlamvu noma inombolo. Umazisi ngamunye usetshenziswa kanye.
• Umbuzo unezimpendulo ezi-2 kuye kwezi-8, futhi yonke impendulo ikhomba enodini elikhona.
• Wonke amanodi angafinyelelwa kusukela ku-start.
• Isihlahla asikwazi ukuzungeza siye emuva. Uma impendulo ibuyela emuva embuzweni waphambilini, ubona: "This troubleshooter loops back to an earlier step. Every path must end with a fix or contact step."
• Isihlahla singafika ku-32 KB.

Kuhle ukukwazi

• Ithuluzi ngalinye lokuxazulula elishicilelwe linekhasi lalo elilodwa kusayithi lakho.
• Imininingwane. Imininingwane yosizo ibonisa i-Lapho izixazululi-zinkinga zigcine khona, ukuze ubone ukuthi yiziphi izisombululo abafundi abafinyelela kuzo.
• Isisombululo esine-articleId sixhumanisa nendaba ngenkathi leyo ndaba isashicilelwe kuphela.

Izinkinga ezijwayelekile

• "This troubleshooter loops back to an earlier step." Impendulo ikhomba emuva. Shintsha i-next yayo ibe inodi lesisombululo noma lokuxhumana.
• Iphutha lokulondoloza elimayelana nesihlahla. Iphutha libiza i-fields.tree. Inodi lishoda ngengxenye ethile, njenge-text noma i-next evumelekile. Qhathanisa nesibonelo.

Imibuzo

Okuhlobene

• Ama-hub osizo
• Izindlela zokuxhumana
• Ulwazi neziphakamiso zokusesha
• Isizinda sosizo namadokhumenti