The states
- Inkokhelo ifunekile. "Payment due — renew to keep your site." Isayithi yakho isasebenza. Uma i-Keynate ingayitholi inkokhelo ngosuku olubonisiwe, i-admin yakho iba yi-read-only.
- Read-only: renew. Abafundi basengayibona isayithi yakho. Awukwazi ukushicilela noma ukuhlela uze uvuselele. Akukho okususiwe.
- Suspended: renew. Izivakashi zibona ikhasi elithi "suspended", kodwa okuqukethwe kwakho kuyagcinwa. Khokha manje bese ibuyela phakathi kwemizuzu kuseva efanayo. Ngemuva kosuku olubonisiwe, iseva iyasuswa.
- Kuphelile. "Your server was removed." Ukuvuselela akukhokhelwanga. I-Keynate igcine ikhophi eyisipele. I-Pay & restore imisa iseva entsha bese ibuyisa isayithi yakho, ilunge phakathi kwamahora angama-24. Imali yesikhathi esisodwa yokusetha iyasebenza.
How to fix it
- Vula i-Amasayithi ami. Thinta u-Khokha manje, noma u-Renew now, noma u-Pay & restore.
- Khokha. How do I renew my site?
Kuhle ukukwazi
- Imigomo inikeza isikhathi somusa sezinsuku eziyi-7 ngemuva kosuku lokugcina lokukhokha. Usuku lusekhasini lakho le-Billing nasema-email akho. Isayithi yakho iyaqhubeka nokusebenza phakathi naso.
- I-Keynate ayiyisusi isayithi emisiwe ngokuzenzakalelayo. Uma ukumiswa kuthatha isikhathi eside, isevisi ingaphela ngemuva kwama-email okuxwayisa.
- Uma ukhansele ngamabomu, izimo ezifanayo zilandela ukuphela kwesikhathi sakho osikhokhele. Cancel
Izinkinga ezijwayelekile
- "We’ve emailed you a renewal link. Can’t find it?" Hlola i-spam, noma bhalela ekhelini losizo elibonisiwe.
- The admin says read-only after I paid. Linda imizuzu embalwa ukuze inkokhelo iqinisekiswe.
Imibuzo
Imibuzo evame ukubuzwa
Is my content safe while read-only?
Yebo. Akukho okususiwe. Abafundi basengayibona isayithi yakho.