Yana kokuqukethwe okuyinhloko

Sesha

Bhala igama noma umbuzo ukuze useshe izihloko zosizo.

Kusho ukuthini ukuthi "read-only" noma "suspended" kusayithi yami?

Kule ndaba

The states

  1. Inkokhelo ifunekile. "Payment due — renew to keep your site." Isayithi yakho isasebenza. Uma i-Keynate ingayitholi inkokhelo ngosuku olubonisiwe, i-admin yakho iba yi-read-only.
  2. Read-only: renew. Abafundi basengayibona isayithi yakho. Awukwazi ukushicilela noma ukuhlela uze uvuselele. Akukho okususiwe.
  3. Suspended: renew. Izivakashi zibona ikhasi elithi "suspended", kodwa okuqukethwe kwakho kuyagcinwa. Khokha manje bese ibuyela phakathi kwemizuzu kuseva efanayo. Ngemuva kosuku olubonisiwe, iseva iyasuswa.
  4. Kuphelile. "Your server was removed." Ukuvuselela akukhokhelwanga. I-Keynate igcine ikhophi eyisipele. I-Pay & restore imisa iseva entsha bese ibuyisa isayithi yakho, ilunge phakathi kwamahora angama-24. Imali yesikhathi esisodwa yokusetha iyasebenza.

How to fix it

  1. Vula i-Amasayithi ami. Thinta u-Khokha manje, noma u-Renew now, noma u-Pay & restore.
  2. Khokha. How do I renew my site?

Kuhle ukukwazi

  • Imigomo inikeza isikhathi somusa sezinsuku eziyi-7 ngemuva kosuku lokugcina lokukhokha. Usuku lusekhasini lakho le-Billing nasema-email akho. Isayithi yakho iyaqhubeka nokusebenza phakathi naso.
  • I-Keynate ayiyisusi isayithi emisiwe ngokuzenzakalelayo. Uma ukumiswa kuthatha isikhathi eside, isevisi ingaphela ngemuva kwama-email okuxwayisa.
  • Uma ukhansele ngamabomu, izimo ezifanayo zilandela ukuphela kwesikhathi sakho osikhokhele. Cancel

Izinkinga ezijwayelekile

  • "We’ve emailed you a renewal link. Can’t find it?" Hlola i-spam, noma bhalela ekhelini losizo elibonisiwe.
  • The admin says read-only after I paid. Linda imizuzu embalwa ukuze inkokhelo iqinisekiswe.

Imibuzo

Imibuzo evame ukubuzwa

Is my content safe while read-only?

Yebo. Akukho okususiwe. Abafundi basengayibona isayithi yakho.

Okuhlobene

Impendulo

Ingabe lokhu bekusiza?

Itholakala futhi nge-

Usadinga usizo?