Ngisivuselela kanjani isayithi lami?

Izinyathelo

1. Vula i-email yokuvuselela bese ucindezela i-pay link. Noma vula i-Amasayithi ami, cindezela isayithi lakho, bese ucindezela u-Khokha manje noma u-Renew now.
2. Ekhasini lokuvuselela, hlola inani. Libonisa u-Renewal (1 month) kanye nengqikithi yakho.
3. Faka ikhuphoni uma unalo. Vula noma uvale iswishi ye-wallet.
4. Cindezela u-Pay bese uqedela inkokhelo.
5. Ikhasi lithi Thanks! Your renewal is paid.

Lapho ungabona khona usuku lwakho lokuvuselela

Vula i-Amasayithi ami, isayithi lakho, bese u-Billing: renewal, cancel, invoices. Ikhasi libonisa u-Next renewal, u-Next month’s amount kanye no-Invoice due by.

Kuhle ukukwazi

• Ungakhokhela ukuvuselela ngekhuphoni kanye nekhredithi yakho ye-Keynate Wallet.
• Kungaphansi kwesimo lapho uvula khona u-Pay renewals from my wallet automatically lapho ukuvuselela okumbozwe ngokugcwele yi-wallet yakho kukhokhwa ngosuku lwakho. I-Keynate ikuthumelela i-email ezinsukwini ezi-3 ngaphambili.
• Ukukhokhisa kwenzeka nyanga zonke. Ayikho imali edonswa ngokuzenzakalela: I-Keynate ikuthumelela nge-email i-invoice ene-pay link ngaphambi kokuvuselela ngakunye.
• Ikhasi lokukhokhisa liphinde libonise u-Ibhili yalo nyaka: lokho okubizwa ukuvuselela kwakho okulandelayo, umugqa nomugqa (isofthiwe yewebhusayithi, iseva yakho siqu, ithempulethi, izinhlelo zokusebenza, izengezo, ibhekhaphi), kanye no-Kufakiwe epulanini lakho (akukhokhiswa) onesitoreji sezithombe zakho nama-email asetshenziswe kulesi sikhathi.

Uma uphuthelwa usuku olunqunyiwe

1. Inkokhelo ifunekile. Isayithi lakho lisaqhubeka nokusebenza. Vuselela maduze ukuze uqhubeke nokushicilela. I-Keynate ikunika isikhathi somusa ngemuva kosuku olunqunyiwe. Imigomo ithi izinsuku eziyi-7, futhi ikhasi lakho lokukhokhisa libonisa usuku.
2. Isayithi lakho lingokufunda kuphela. Abafundi basengabona isayithi lakho. Awukwazi ukushicilela noma ukuhlela uze uvuselele. Akukho okusulwayo.
3. Isayithi lakho limisiwe. Izivakashi zibona ikhasi elilengisiwe, kodwa okuqukethwe kwakho kuyagcinwa. Khokha manje bese libuya phakathi kwemizuzu kuseva efanayo.
4. Iseva yakho isusiwe. Ibhekhaphi iyagcinwa. Sebenzisa u-Pay & restore ukusetha iseva entsha nokubuyisa isayithi lakho. Imali yokusetha yesikhathi esisodwa iyasebenza. Ukubuyisela kwenzeka ngokuzenzakalela futhi kulungela phakathi kwamahora angama-24.

Bona Kusho ukuthini ukuthi ngokufunda kuphela noma ukumiswa?

Izinkinga ezijwayelekile

• "We’re checking your server. Please try again in a few minutes." Linda, bese ucindezela u-Zama futhi. Ayikho imali edonsiwe.
• "The price was updated since you looked." Hlola inani elisha, bese ukhokha futhi.
• "We’ve emailed you a renewal link. Can’t find it?" Hlola ku-spam, noma bhala ekhelini losizo eliboniswe ekhasini.
• "We’re confirming your payment." Ikhasi lizibuyekeza lona ngokwalo. Ungalivala. I-Keynate ikuthumelela i-email.

Imibuzo

Okuhlobene

• Khansela isayithi lakho
• I-read-only ne-suspended
• I-Keynate Wallet
• Ama-invoyisi namarisidi