Come aggiungere il riquadro "Serve ancora aiuto?" con email, telefono e link chat?

Dove: Stories → Hubs & topics

Open this page: admin.<your-site>/niche/help/hubs (replace <your-site> with your site address). In the menu it sits under Altro.

Prima di iniziare

• You need a help hub. The panel is set per hub.
• For the contact form, you need the Lead forms feature. See Funzionalità.

Procedura

1. Open Articoli and choose Hub e argomenti.
2. Open the hub, or choose Nuovo hub.
3. Find the Pannello "Serve ancora aiuto?" part.
4. Fill in what you offer:
   • Email di supporto
   • Telefono and Orari telefonici
   • Modulo di contatto: shown only while Lead forms is on. It opens the contact page.
   • La tua pagina di chat (https) and La tua pagina contatti (https)
   • Breve nota
5. Choose Salva.

Da sapere

• Links only. The panel does not include a chat window. The screen says: "Links only. An embedded chat widget is a separate paid feature (coming later)."
• https only. The chat and contact page addresses must start with https://.
• Troubleshooters end here. A CONTACT step in a troubleshooter leads to this panel.
• See what readers choose. In Statistiche guida, Clic sul pannello contatti counts clicks per channel: E-mail, Form, Phone, Chat and Contact page.
• Counts are per day. No personal data is stored.

Problemi frequenti

• The contact form isn't in my panel. It shows only while Lead forms is on.
• My chat link is refused. It must start with https://.

Domande frequenti

Articoli correlati

• Help hub
• Suggerimenti e statistiche di ricerca
• Risoluzione dei problemi
• Centro assistenza e guida prodotti