ចុចលើ content សំខាន់

ការ ស្វែងរក

សូម ចុច ពាក្យ ឬ សំណួរ ដើម្បី ស្វែងរក ក្នុង អត្ថបទ ជំនួយ។

តើខ្ញុំរៀបចំគេហទំព័រមជ្ឈមណ្ឌលជំនួយ និងឯកសារផលិតផលដោយរបៀបណា?

ក្នុង រឿងរ៉ាវ នេះ

ទីតាំង: Settings → Site & brand → Set up your site

Open this page: admin.<your-site>/setup (replace <your-site> with your site address)

អ្វីដែលបានរៀបចំរួច

ផ្នែក. Getting started, How-to guides, Account and settings, Billing and payments, Troubleshooting and FAQ. Announcements exists but starts hidden from the menu.

Story starters. Under ចាប់ផ្ដើមពី:

  • How-to article
  • FAQ article
  • Concept article
  • សេចក្តីប្រកាស

Switched on for you. Hubs, "Was this helpful?", search insights, troubleshooters, release notes, known issues, contact options, the status widget, built-in analytics, FAQ blocks, key points, story collections and AI translation drafts.

Your words. The admin says អត្ថបទ and ប្រធានបទ.

Admin menu. Hubs & topics, Troubleshooters, Release notes, Notices and Help insights sit near the top. Status widget is in Settings.

សកម្មភាពរហ័ស. New story and Upload photos.

Three starting points

  • Software or SaaS product turns on every part, including release notes, known issues and the status widget.
  • Consumer device or appliance adds video articles and leaves out release notes and the status widget.
  • Services company keeps FAQ blocks, search, hubs, feedback, search insights, known issues and contact options.

Steps: first hour

  1. Open ការកំណត់, then រៀបចំគេហទំព័ររបស់អ្នក.
  2. Create your sections with the starting point above.
  3. Choose your languages.
  4. Pick features. Lead forms, reader accounts and AI helpers are offered.
  5. Make a hub for each product. See Help hubs.
  6. Fill in each hub's Still need help? panel.
  7. Write your first articles. Start from How-to article.
  8. Add troubleshooters, release notes and known issues as you need them.
  9. Set up the status widget.
  10. Publish trust and legal pages.

គួរយល់ដឹង

  • Match the product exactly. The AI helpers on this site are set never to invent menu names, settings or prices. They mark outdated articles for review. They write drafts only.
  • Use the insights. Check Help insights every week. Write an article for each search that found nothing.
  • Pages without a home-page rail. Help centre templates do not show polls, quizzes, short videos or web stories on the home page.

សំណួរ

សំណួរ ដែល តែងតែ សួរ

Can readers sign in?

Reader accounts are offered as an option in មុខងារ.

Can I run help for several products?

Yes. Make one hub for each product.

ទាក់ទង

ការឆ្លើយតប

តើ វា ជួយ អ្វី ខ្លះ?

ក៏មាននៅក្នុង

នៅ តែ ត្រូវ ការ ជំនួយ?