Ta yaya zan sabunta shafina?

Matakai

1. Buɗe email ɗin sabuntawa sannan ka danna link ɗin biya. Ko ka buɗe Shafuna na, danna shafinka, sannan ka danna Biya yanzu ko Renew now.
2. A shafin sabuntawa, duba adadin kuɗin. Yana nuna Renewal (1 month) da jimillar kuɗinka.
3. Saka coupon idan kana da shi. Kunna ko kashe maɓallin wallet.
4. Danna Pay sannan ka kammala biyan.
5. Shafin zai nuna Thanks! Your renewal is paid.

Inda zaka ga ranar sabuntawarka

Buɗe Shafuna na, shafinka, sannan Billing: renewal, cancel, invoices. Shafin yana nuna Next renewal, Next month’s amount da Invoice due by.

Abin lura

• Zaka iya biyan sabuntawa da coupon da kuma kuɗin Keynate Wallet ɗinka.
• Sai kawai idan ka kunna Pay renewals from my wallet automatically ne sabuntawar da kuɗin wallet ɗinka ya rufe gaba ɗaya za a biya ta a ranarta. Keynate na tura maka email kwanaki 3 kafin lokacin.
• Ana lissafin kuɗi ne kowane wata. Ba a cire kuɗi kai tsaye: Keynate na tura maka invoice ta email tare da link ɗin biya kafin kowane sabuntawa.
• Shafin biyan kuɗi yana kuma nuna Lissafin wannan watan: abin da sabuntawarka ta gaba za ta ci, daki-daki (software na rukunin yanar gizo, server ɗinka na kanka, template, manhajoji, ƙarin abubuwa, ma'ajiyar backup), da An haɗa a cikin shirinka (ba a caji) tare da ma'ajiyar hotunanku da adadin email da aka yi amfani da su a wannan lokacin.

Idan ka wuce ranar ƙarewa ba ka biya ba

1. Lokacin biya ya yi. Shafinka yana ci gaba da aiki. Yi sabuntawa da wuri don ci gaba da wallafa abubuwa. Keynate na ba ka wa'adin sassauci bayan ranar ƙarewar. Ƙa'idojin sun ce kwanaki 7, kuma shafin biyan kuɗinka yana nuna kwanan watan.
2. Shafinka ya koma na karantawa kawai. Masu karatu za su iya ganin shafinka. Ba zaka iya wallafawa ko gyara ba har sai ka sabunta. Ba a share komai ba.
3. An dakatar da shafinka. Masu ziyara za su ga shafin da aka dakatar, amma an ajiye bayananka. Biya yanzu kuma zai dawo cikin 'yan mintuna a kan server ɗin guda.
4. An cire server ɗinka. An adana backup. Yi amfani da Pay & restore don kafa sabon server da dawo da shafinka. Ana biyan kuɗin saitawa na sau ɗaya. Dawo da shafin yana faruwa ne kai tsaye kuma yana shirye cikin sa'o'i 24.

Duba What does read-only or suspended mean?

Matsalolin da aka saba gani

• "We’re checking your server. Please try again in a few minutes." Jira kaɗan, sannan ka danna Sake gwadawa. Ba a cire kowane kuɗi ba.
• "The price was updated since you looked." Duba sabon adadin kuɗin, sannan ka sake biya.
• "We’ve emailed you a renewal link. Can’t find it?" Duba foldar spam, ko rubuta wa adireshin tallafi da aka nuna a shafin.
• "We’re confirming your payment." Shafin zai sabunta kansa da kansa. Zaka iya rufe shi. Keynate za ta tura maka email.

Tambayoyi

Abubuwan da ke da alaƙa

• Soke rajistar shafinka
• Karantawa kawai da an dakatar
• Keynate Wallet
• Rasitoci da takardun biya