Tsallaka zuwa babban abun ciki

Bincika

Rubuta kalma ko tambaya don bincika labaran taimako.

Ta yaya zan canza kalmar sirri, yare ko tsaro?

A cikin wannan labarin

A ina: Settings → Team & security → My account

Bude wannan shafi: admin.<your-site>/account (musanya <your-site> da adireshin shafinka)

Kafin ka fara

  • Duk wani dan tawaga zai iya bude Asusuna. Nemo shi a jerin Settings, a rukunin Team.

Matakai

  1. Bude Asusunka.
  2. A karkashin Bayanin martaba kana ganin sunanka, email da matsayinka.
  3. Don canza yaren menus na admin, zabi wani Harshen admin. Ana ajiye zabinka a asusunka.
  4. Don canza kalmar sirrinka, rubuta Password na yanzu da Sabon password (haruffa 12 zuwa 128). Taba Canza password.
  5. Keynate tana neman tabbaci na biyu (duba Me ya sa ake bukatar lamba? a kasa):
    • Idan shiga ta mataki biyu na kunne, za ka ga "Enter the 6-digit code from your authenticator app". Rubuta lambar da manhajarka ke nunawa yanzu.
    • In ba haka ba za ka ga "We sent a code to r***@…". Bude wannan email din (email dinka na yanzu) sannan ka rubuta Lambar sirri mai lambobi 6.
  6. Taba Tabbatar kuma canza password. Za ka ga "Your password was changed. Other devices have been signed out."
  7. Muna tura email zuwa adireshin asusunka: "Your … dashboard password was changed", tare da lokaci, na'urar da kuma hanyar sauya kalmar sirrinka idan ba kai ba ne.

Canza email dinka

  1. Kusa da Imel, taba Canza.
  2. Rubuta Sabon imel dinka da Password na yanzu dinka. Taba Tura lamba.
  3. Keynate na fara neman tabbaci na biyu: lambar da ke manhajar authenticator dinka, ko lambar da muka tura zuwa email dinka na Na yanzu. Rubuta ta sannan ka sake taba Tura lamba.
  4. Bude email din da muka tura zuwa sabon adireshinka. Rubuta Lambar sirri mai lambobi 6. Tana aiki na minti 10. Kana da gwaji sau 5. Yawaita bukata da yawa a cikin awa daya zai sa ka jira.
  5. Bar Fitar da sauran na'urorina kuma a kunne idan kana so. Taba Tabbatar.
  6. Za ka ga "Your email is now …". Yi amfani da sabon email din a lokacin da za ka sake shiga gaba. Tsohon email dinka zai samu gajeriyar sanarwa.

Abin lura

  • Me ya sa ake bukatar lamba? Manhajojin bincike suna cike kalmar sirrinka da aka ajiye ga duk wanda ya yi amfani da wannan kwamfutar. Don haka kalmar sirri kadai ba za ta iya canza email ko kalmar sirrinka ba, ko kunna shiga ta mataki biyu. Kana kuma bukatar manhajar authenticator dinka ko email dinka na yanzu.
  • Lambar daga manhajarka tana aiki ne kawai idan shiga ta mataki biyu ta kwashe akalla yini guda a kunne. Har zuwa lokacin, muna tura lambar ta email.
  • Lambar tsaro da aka tura ta email tana aiki na minti 10 kuma sau daya kawai. Kana da gwaji sau 5. Tura sabuwar lamba tana maye gurbin tsohuwar.
  • Idan email dinka na yanzu adireshin saiti ne na wucin gadi (yana karewa da .local ko example), ba zai iya karbar lamba ba. A lokacin kalmar sirri kadai ta isa. A lokaci na gaba da ka shiga, za ka ga sanarwa game da canjin.
  • Idan kana shiga ta Google ko single sign-on kuma ba ka da kalmar sirri, Keynate tana tambayarka ka tabbatar da kanka ta wata hanyar kafin ta tura lambar.
  • Kowace na'ura tana zama a shige na tsawon kwanaki 30 bayan ka yi amfani da ita na karshe, kuma a mafi yawa kwanaki 90 bayan ka shiga. Duba Signed-in devices.
  • Canza email dinka yana canza email din da kake shiga da shi, nan take, har ga masu shafi. Ba ya canza email din da ke keynate.com. Duba Change your account email.
  • Dole ne sabuwar kalmar sirrinka ta bambanta da ta yanzu.
  • Zabin yaren yana canza na admin ne kawai, ba shafinka na kowa da kowa ba.

Matsalolin da aka saba gani

  • An ki karbar kalmar sirri ta yanzu. Ka rubuta ta ba daidai ba. Sake rubuta ta. Idan ka manta ta, fita daga asusunka sannan ka yi amfani da Ka manta password ɗinka?.
  • "The password or the code isn't right." Daya daga cikinsu ba daidai ba ne. Don tsaroka ba ma fadin wanne ne. Duba su biyun. Don lambar manhaja, jira lamba ta gaba sannan ka rubuta ta.
  • "Your site can't send emails yet, so we can't send you a security code." Saita email a Saituna → Masu karatu & kuɗi → Haɗe-haɗe → Imel & SMS, ko ka kunna shiga ta mataki biyu sannan ka sake gwadawa bayan yini guda.
  • "This code has expired or was tried too many times." Taba Tura sabuwar lamba.

Tambayoyi

Tambayoyin da aka fi yi

Zan iya canza suna na ko email a nan?

Kuna iya canza email dinku a nan (duba Canza imel ɗinka a sama). Mai shafi ne ke sarrafa sunanka a shafin Team. Yan tawagar da ke shiga daga keynate.com suna canza email dinsu a keynate.com. Duba How do I change my account email?.

Lambar ba ta iso ba

Duba babban fayil dinka na spam. Taba Tura sabuwar lamba (sabuwar lamba tana maye gurbin tsohuwar). Idan an ce shafinka ba zai iya tura email ba tukuna, fara saita email a Saituna → Masu karatu & kuɗi → Haɗe-haɗe → Imel & SMS tukunna.

Ina ganin "your password was changed with the password only" bayan na shiga

An canza email ko kalmar sirrinka (ko an kunna shiga ta mataki biyu) a lokacin da asusunka ke da email na wucin gadi kawai. Idan kai ne ka yi, rufe sanarwar. Idan ba kai ba ne, canza kalmar sirrinka yanzu, fita daga dukkan sauran na'urori sannan ka kunna shiga ta mataki biyu.

A ina shiga ta mataki biyu take?

A shafi guda, a katin Shiga a mataki biyu. Duba Two-step sign-in on My account.

Abubuwan da ke da alaƙa

Ra'ayi

Shin wannan ya taimaka?

Akwai kuma a

Har yanzu kana buƙatar taimako?