Ugrás a fő tartalomra

Keresés

Írj be egy szót vagy kérdést a súgócikkek közötti kereséshez.

Hogyan módosíthatom a jelszavam, a nyelvet vagy a védelmet?

A cikkben

Hol: Settings → Team & security → My account

Open this page: admin.<your-site>/account (replace <your-site> with your site address)

Mielőtt elkezdené

  • Any team member can open My account. Find it in the Settings menu, in the Team group.

Lépések

  1. Open Fiókom.
  2. Under Profil you see your name, email and role.
  3. To change the language of the admin menus, pick another Admin nyelve. Your choice is saved to your account.
  4. To change your password, type the Jelenlegi jelszó and the Új jelszó (12 to 128 characters). Tap Jelszó módosítása.
  5. Keynate asks for a second proof (see Why a code? below):
    • If two-step sign-in is on, you see "Enter the 6-digit code from your authenticator app". Type the code your app shows now.
    • Otherwise you see "We sent a code to r***@…". Open that email (your current email) and type the 6 jegyű kód.
  6. Tap Megerősítés és jelszó módosítása. You see "Your password was changed. Other devices have been signed out."
  7. We email your account address: "Your … dashboard password was changed", with the time, the device and a link to reset your password if it wasn't you.

Change your email

  1. Next to E-mail, tap Módosítás.
  2. Type your Új email and your Jelenlegi jelszó. Tap Kód küldése.
  3. Keynate asks for a second proof first: the code from your authenticator app, or a code we send to your Jelenlegi email. Type it and tap Kód küldése again.
  4. Open the email we sent to your new address. Type the 6 jegyű kód. It works for 10 minutes. You have 5 tries. Too many requests in an hour make you wait.
  5. Leave Más eszközeim kijelentkeztetése is on if you want. Tap Megerősítés.
  6. You see "Your email is now …". Use the new email the next time you sign in. Your old email gets a short notice.

Jó tudni

  • Why a code? Browsers fill in your saved password for anyone who uses this computer. So a password alone can't change your email or password, or turn on two-step sign-in. You also need your authenticator app or your current email.
  • A code from your app counts only when two-step sign-in has been on for at least a day. Until then we email the code.
  • An emailed security code works for 10 minutes and only once. You have 5 tries. Új kód küldése replaces the old one.
  • If your current email is a temporary set-up address (it ends in .local or example), it can't receive a code. Then the password alone is enough. The next time you sign in, you see a notice about the change.
  • If you sign in with Google or single sign-on and have no password, Keynate asks you to confirm it is you in another way before it sends the code.
  • Each device stays signed in for 30 days after you last used it, and at most 90 days after you signed in. See Signed-in devices.
  • Changing your email changes the email you sign in with, at once, for owners too. It does not change the email on keynate.com. See Change your account email.
  • Your new password must differ from the current one.
  • The language choice changes the admin only, not your public site.

Gyakori problémák

  • The current password is rejected. You typed it wrong. Retype it. If you forgot it, sign out and use Elfelejtetted a jelszót?.
  • "The password or the code isn't right." One of them is wrong. For your safety we don't say which. Check both. For an app code, wait for the next code and type it.
  • "Your site can't send emails yet, so we can't send you a security code." Set up email in Beállítások → Olvasók és bevételek → Kapcsolatok → Email és SMS, or turn on two-step sign-in and try again after a day.
  • "This code has expired or was tried too many times." Tap Új kód küldése.

Kérdések

Gyakran ismételt kérdések

Can I change my name or email here?

You can change your email here (see Email-cím módosítása above). Your name is managed by a site owner in the Team page. Team members who sign in from keynate.com change their email on keynate.com. See How do I change my account email?.

The code doesn't arrive

Check your spam folder. Tap Új kód küldése (a new code replaces the old one). If it says your site can't send emails yet, set up email in Beállítások → Olvasók és bevételek → Kapcsolatok → Email és SMS first.

I see "your password was changed with the password only" after signing in

Your email or password was changed (or two-step sign-in was turned on) while your account had only a temporary email. If you did it, close the notice. If you didn't, change your password now, sign out of all other devices and turn on two-step sign-in.

Where is two-step sign-in?

On the same page, in the Kétlépcsős bejelentkezés card. See Two-step sign-in on My account.

Kapcsolódó témák

Visszajelzés

Hasznos volt?

Elérhető még ezen a nyelven is:

Még mindig segítségre van szükséged?