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Incident history

Uhlu lubonisa izinsuku ezingu-90 ezedlule. Uma kungenzekanga lutho luthi No problems in the last 90 days. Into ngayinye inesimo (open noma fixed), isikhathi, futhi kwesinye isikhathi, i-Note from Keynate. Izinto ongase uzibone:

• Your site was down. Iwebhusayithi ayizange iphendule ukuhlola imizuzu engu-10 noma ngaphezulu. I-Keynate yaxwayiswa ngokushesha.
• Your site was slow or partly working. Imizuzu engu-30 noma ngaphezulu.
• Keynate lost touch with your website. Iwebhusayithi yakho iyekile ukuphendula ukuhlola kwe-Keynate. Kungenzeka ukuthi ibilokhu isebenza kubafundi.
• Background jobs were delayed. Ama-email, izaziso ze-push, nokuthunyelwe okuhleliwe kuhambe kancane kunokwejwayelekile.
• The secure lock (HTTPS) stopped working. The secure lock
• Daily backups did not finish. Iwebhusayithi yakho iqhubekile nokusebenza futhi amakhophi amadala agciniwe.
• A backup check failed. Ukuhlola kokubuyisela kwamaviki onke akuphumelelanga.
• An update was undone automatically. Isibuyekezo sihlulekile ekuhlolweni kwesimo, ngakho iwebhusayithi yakho yabuyela enguqulweni yokugcina. Akukho okulahlekile.
• Storage was almost full / full. Ngaphezu kuka-90% noma 95% wesitoreji seseva yakho. Ku-95%, izindaba ezintsha, izithombe, nokulondoloza kungenzeka kuhluleke ukugcinwa.

Kuhle ukukwazi

• I-Keynate ikuthumelela i-email mayelana nezinkinga nalapho sezilungisiwe. Ungavala ezinye izinhlobo. Site alerts by email
• Isibhengezo singavela ekhasini lesayithi lakho ngenkathi inkinga isavulekile.
• Ukusetshenziswa nezindleko kusekhasini elihlukile. Usage and cost

Izinkinga ezijwayelekile

• "Couldn’t load this right now." Thinta u-Zama futhi.
• My storage is almost full. Susa amafayela ongasawadingi ku-admin yakho. Uma udinga isikhala esengeziwe, raise a ticket.

Imibuzo

Okuhlobene

• Ingidi evikelekile (HTTPS)
• Ama-backup nokubuyisela
• Izaziso zesayithi nge-email
• Ukusetshenziswa nezindleko