Kule ndaba
Kuphi: Settings → Readers & money → Connections
Open this page: admin.<your-site>/settings/connections (replace <your-site> with your site address)
Check 1: is a provider connected?
- Vula i-Izilungiselelo bese ukhetha i-Ukuxhumana, bese kuba yi-I-imeyili ne-SMS.
- Uma ubona "No email provider yet. Connect SMTP or Amazon SES so readers can sign in with email and get receipts.", engeza eyodwa. Khetha i-Add email provider.
- Khetha umhlinzeki: Iseva ye-SMTP (noma iyiphi isevisi yeposi) noma i-I-Amazon SES. Uhlu lubala futhi i-Resend, Postmark, SendGrid, Mailgun, Brevo kanye ne-MSG91 (ye-SMS). Kopisha imininingwane evela kumhlinzeki wakho, unamathisele yona, bese uyagcina.
- Uma ubona "Readers can’t sign in with email yet. Connect an email provider.", ukuxhumana akukho.
I-email ye-Keynate uqobo ayikatholakali okwamanje. Isikrini sithi: "Keynate email isn’t available yet. Connect your own provider for now."
Check 2: send a test
- Ku-Thumela ukuhlola ku, faka ikheli lakho le-email.
- Yithumele. Umlayezo uthi "Sent. Check the inbox (and the spam folder)."
- Uma isivivinyo singafiki emizuzwini embalwa, dlulela kokuthi Hlola 3.
Check 3: the sending domain
- Vula ithebhu ethi Isizinda sokuthumela.
- Engeza amarekhodi aboniswe kumhlinzeki wesizinda sakho. I-Keynate ayilokothi ishintshe i-DNS yakho. Izinguquko zingathatha kufika ehoreni.
- Khetha i-Hlola manje.
- Bheka isimo serekhodi ngalinye: Kuhle, Kuyashoda, Inani elingalungile noma Akukahlolwa. Amarekhodi yi-SPF, DKIM, DMARC kanye ne-Return path.
- Lungisa wonke amarekhodi angewona Kuhle.
Ngaphandle kwala marekhodi, imeyili ivamise ukuphelela ku-spam. Bheka Sending domain (DNS).
Check 4: the delivery log
Vula i-Ilogi yokuthunyelwe. Ibonisa lokho isayithi lakho elizame ukukuthumela nokuthi kwenzekeni. Bheka Delivery log. Uma usebenzisa umhlinzeki mbumbulu, akukho okuthunyelwayo. Imilayezo ivela kuphela elogin. Eyokuhlola kuphela.
Check 5: blocked addresses
Ikheli elibuyile noma elifake isikhalazo liyavinjwa, ukuze ungachubeki ulimayela. Vula Blocked addresses ukuze ulibone.
Messages you may see
- "This server address can’t be used. Enter your mail provider’s public SMTP server." Sebenzisa igama leseva yomphakathi, njenge-smtp.yourmail.com, hhayi ikheli langasese.
- "No working provider is connected for this yet. Connect one and try again." Xhuma uphinde uhlole umhlinzeki.
- "Enter a valid email address or a phone number with its country code." Hlola ikheli.
- "The provider refused these details. Check them and try again." Hlola igama lomsebenzisi, iphasiwedi noma okhiye.
Bheka Error messages: domains and email.
Imibuzo
Imibuzo evame ukubuzwa
Which emails does my site send?
Amakhodi okungena, amarisidi kanye nezimpendulo. Aphuma kuma-akhawunti akho e-email kanye ne-SMS.
Why does the test arrive but readers' codes don't?
Bheka ifolda ye-spam namarekhodi esizinda sokuthumela. Imeyili evela esizindeni esingenayo i-SPF ne-DKIM ivamise ukuhlungwa.