A cikin wannan labarin
Nemi saƙonka
| Saƙo | Abin da za ka yi |
|---|---|
| "The email or password is wrong." | Duba duka biyun. Sake gwadawa. |
| "Too many sign-in attempts. Try again in a minute." | Jira na tsawon minti ɗaya. |
| "Enter the 6-digit code from your authenticator app." | Buɗe manhajar authenticator ɗinka ka rubuta sabuwar lambar da ke ciki. |
| "That code didn’t work. Check the time on your phone and try a new code." | Duba ƙasa. |
| "This account is disabled. Ask the site owner for help." | Nemi mai shafin ya sake buɗe maka asusunka. |
| "This invite has expired. Ask the site owner for a new one." | Nemi mai shafin ya sake turo maka sabuwar gayyata. |
| "This invite was cancelled. Ask the site owner for a new one." | Haka za ka yi. |
| "This invite was already used. Sign in instead." | Tafi shafin shiga ciki. |
| "This newsroom uses company sign-in. Use the company sign-in button." | Yi amfani da maɓallin shiga na kamfani. |
| "Please sign in." ko "For your security, sign in again to do this." | Sake shiga ciki. |
| "The security token is missing or out of date. Reload the page and try again." | Sake loda shafin. |
Idan lambar matakai biyu ta ƙi aiki
- Duba agogon wayarka. Kunna daidaita kwanan wata da lokaci na atomatik.
- Jira sabuwar lamba. Lambar tana canzawa kowane daƙiƙa 30. Yi amfani da sabuwar da ta fito.
- Sake gwadawa.
Idan wayarka ta ɓace
Shiga ciki ta hanyar amfani da lambar dawo da asusu (recovery code). Kowace lambar dawo da asusu sau ɗaya kawai ake amfani da ita. Ka adana su ne lokacin da ka kunna shiga ta matakai biyu. Idan babu wadda ta rage, allon zai nuna "No recovery codes left — make new ones now." Mai shafin zai iya taimaka maka. Masu shafi suna dawo da asusunsu ta Keynate Console. Duba Owner recovery.
Shiga ta kamfani
Idan shafinka yana amfani da tsarin shiga na kamfani, waɗannan saƙonnin za su iya bayyana:
- "Sign-in with your company account didn’t work. Start again." Sake farawa daga farko.
- "This sign-in link expired or was opened in another browser. Start again." Buɗe hanyar haɗin a cikin wannan browser ɗin.
- "This account’s email domain can’t sign in to this newsroom. Use your work account."
- "You’re not on this newsroom’s team yet. Ask the site owner to invite you."
- "Owners sign in with their password and two-step code."
- "Your company sign-in service is not answering. Try again in a few minutes."
Duba Signing in with your company login.
Sabon memba a ƙungiya
Buɗe hanyar gayyatar da aka turo a email ɗinka. Duba Accept a team invite. Gayyata tana ƙarewa bayan wani lokaci.
Idan an kulle mai shafi
Hanyoyin saiti da na dawo da asusu suna fitowa ne daga allon kula da ayyuka na Keynate ɗinka. Idan wata hanyar haɗi ta nuna "This setup link is not valid. Open a new one from your Keynate dashboard." ko "This setup link was already used. Sign in instead.", buɗe sabuwa a Keynate Console. Duba Open your admin.
Tambayoyi
Tambayoyin da aka fi yi
Shin shafina yana buƙatar shiga ta matakai biyu?
Yana iya buƙata. Mai shafin ne yake zaɓar matsayin da ya wajaba su yi amfani da shi. Za ka ga saƙon "Your site requires two-step sign-in for your role. Please set it up by {date}." Duba Set up two-step sign-in.