I-app yami yenqatshwe yi-Google noma i-Apple. Yini manje?

Ishicilelwe Okthoba 31, 2026 09:20 GMT+5:30 · Okubuyekeziwe Okthoba 31, 2026 09:35 GMT+5:30 · 2 Min ukufunda

Kulendaba

Ngaphambi kokuqala

Thola umlayezo wesitolo. Ku-Google Play uku-Play Console → Inbox noma Policy status. Ku-Apple uku-App Store Connect → your app → App Review.

Vula u-Amasayithi ami, isayithi lakho, u-Your apps. Kumenyu ka-Kuleli khasi thinta u-Versions & publishing.
Ngaphansi kuka-Izinguqulo, thola inguqulo. I-chip yayo ibonisa isitolo nesimo.
Uma ithi Idinga ukulungiswa, vula u-Fix the rejection ngaphansi kwayo.
Namathisela umlayezo womhloli ebhokisini bese uthinta u-Show me the fix.
Yenza izinyathelo ezinezinombolo. Isinyathelo ngasinye sisho lapho okufanele wenze khona ushintsho.
Kopisha u-Prepared reply bese uyithumela esitolweni uma sicela impendulo.
Thinta u-Fix and resubmit uma iboniswa. I-Keynate ibuyekeza ulwazi lokubuyekeza bese iphinda ithumela i-app futhi. Uma i-app noma ukufakwa kwayo kuhlu kushintshile, qala ukwakha okusha kuqala.
Thinta u-Hlola futhi emuva kwesikhathi ukuze ubone isimo esisha.

Izimo zithi Kulindwe ukubuyekezwa, Kuyabuyekezwa, Live in the store, Idinga ukulungiswa kanye no-Not sent for review. Uma ithi Not sent for review, thinta u-Send for review again.
Ngokuvamile i-Google ibuyekeza emahoreni ambalwa kuye ezinsukwini ezimbalwa. Ngokuvamile i-Apple ithatha usuku olu-1 kuye kwezi-2.
Izixazululo ezivamile i-Keynate ezaziyo: ukungena komhloli okusebenzayo, ukufakwa kuhlu kwesitolo egameni lakho siqu, ifomu le-Data safety, ukuhlola ukuphawula, izithombe-skrini ze-app yangempela, nezimpendulo zemibuzo ye-Apple ethi "Information Needed".
Sebenzisa u-Update the fix uma isitolo sithumela umlayezo omusha.
Inombolo yokubuyekeza ikhuphuka njalo lapho isitolo sihlola futhi.

Abahloli abakwazanga ukungena ngemvume. Hlola ukuthi ukungena komhloli kusebenza yini, noma yenza u-New code. Buka Give the store reviewers a sign-in.
I-Apple icele ividiyo yokubuyekeza. Landela izinyathelo ezingaphansi kuka-Review video (iPhone) ku-Review information bese uyinamathisela ku-App Store Connect.
Isixazululo sithi "Contact Keynate support". I-Keynate ayikwazanga ukufanisa umlayezo nesixazululo esaziwayo. Sebenzisa u-Report a problem ekhasini bese unamathisela umlayezo.

Ingabe i-app yami esebenzayo izonyamalala?

Ukunqatshwa kwenguqulo entsha akuyisusi inguqulo esevele isebenza. Abafundi bayaqhubeka nokuyisebenzisa.

Ingabe ngiphinda ngikhokhe ukuze ngiphinde ngithumele?

Cha. I-Keynate ayibizi lutho ukuphinda uthumele. Ama-akhawunti wesitolo ngawakho.

Ingabe lokhu kwakusiza?