Ta yaya zan duba tare da ba da amsar buƙatun taimakona?

Matakai

1. Shiga ciki a keynate.com.
2. Bude Buƙatunku (daga shafin Nemi taimako, ko mahadar da ke cikin email ɗin tabbatarwa).
3. Danna buƙata ɗaya. Za ku ga saƙonnin a jere. Saƙonni daga Keynate ana yi musu alama da Ƙungiyar Keynate, kuma naku Kai.
4. Don ba da amsa, rubuta a ƙarƙashin Amsarka, haɗa fayiloli idan ana buƙata, sannan ku danna Aika amsa.

The statuses

• Buɗe. Keynate na da buƙatarku.
• Waiting for your reply. Keynate ta tambaye ku wani abu.
• An warware. Keynate tana ganin an gyara shi.
• A rufe. An kammala buƙatar. Idan kuna buƙatar ƙarin taimako, buɗe sabuwa.

Abin lura

• Kowace buƙata tana da lambar shaida. Ambace ta lokacin da kuke rubutawa.
• Fayilolin da kuka haɗa suna saukowa tare da shigar asusunku.
• Dole ne ku shiga ciki don ganin buƙatunku. Idan ba haka ba, shafin yana cewa Sign in to see your requests.

Matsalolin da aka saba gani

• "No requests yet." Lokacin da kuka buɗe tikiti, zai bayyana a nan tare da amsoshin.
• "Request not found. It may belong to another account." Shiga ciki da asusun da kuka yi amfani da shi.
• "This request is closed. Please raise a new one."
• "Write your reply or attach a file first."
• "Too many replies. Please try again later."
• "We could not load your requests." Sake gwadawa nan da ɗan lokaci.

Tambayoyi

Abubuwan da ke da alaƙa

• Tuntubi tallafi
• Mayar da Kuɗi
• Shafukana