পাঠকে কৰা পৰিশোধ কেনেকৈ চাম আৰু এটা ৰিফাণ্ড কৰিম?

ক'ত: Readers & money → Orders & refunds

Open this page: admin.<your-site>/money/orders (replace <your-site> with your site address). In the menu it sits under অধিক.

আৰম্ভ কৰাৰ পূৰ্বে

• Connect a payment gateway in ছেটিংছ → পাঠক আৰু উপাৰ্জন → সংযোগসমূহ → পেমেন্টসমূহ.
• Only the site owner can give refunds, and you must confirm it’s you first.

পদক্ষেপসমূহ

See orders

1. Open পাঠক আৰু উপাৰ্জন, then অৰ্ডাৰ আৰু ৰিফাণ্ড.
2. Filter by স্থিতি and by টেষ্ট নে লাইভ (সকলো, টেষ্ট ম'ড, লাইভ ম'ড).
3. Tap an order to open অৰ্ডাৰৰ সবিশেষ.

Give a refund

1. Open the order and tap ৰিফাণ্ড.
2. Choose Everything left or ইয়াৰে কিছু অংশ. For part of it, type the পৰিমাণ. It can be at most what is left.
3. Choose a কাৰণ. Add a আপোনাৰ দলৰ বাবে নোট if you want.
4. Tap the refund button and confirm: "Refund … to …? This can’t be undone."
5. Confirm it’s you when asked.

Get an invoice

1. Open the order and tap ইনভয়েচ চাওক.
2. Tap প্ৰিণ্ট কৰক বা PDF হিচাপে ছেভ কৰক.

জনাটো ভাল

• An order is paid only after the gateway’s signed message arrives.
• The order shows the amount, status, mode, GST breakdown, payments, refunds and the gateway events.
• The GST credit note is created when the gateway confirms the refund. Until then you see "Pending at the gateway — we’ll confirm within a few minutes."
• টেষ্ট ম'ড: কোনো প্ৰকৃত টকাৰ লেনদেন হোৱা নাই।. Test orders use their own TEST invoice series, so your real invoice numbers have no gaps.
• If a reader disputes a payment with their bank, their access is paused until the dispute ends. Answer it in your gateway dashboard. If they win, the money is taken back, access is removed and a credit note is issued.
• To see one reader's orders, open the reader and follow the link. Use সকলো পাঠকৰ অৰ্ডাৰ দেখুৱাওক to go back.

সাধাৰণ সমস্যাসমূহ

• "No orders yet." Try a small test payment from ছেটিংছ, পেমেন্টসমূহ.
• "Nothing was refunded. Confirm it’s you to refund." Sign in again when asked, then retry.
• "The payment connection for this order isn’t working. Fix it in Settings → Readers & money → Connections → Payments, then try again."
• "Printing didn’t start. Use your browser’s print menu."

প্ৰশ্নাৱলী

প্ৰাসংগিক

• পেমেণ্ট মিলা পৰীক্ষা কৰক
• চাবস্ক্ৰাইবাৰসকল
• প্লেনসমূহ
• পঢ়ুৱৈসকল