वाचकांनी केलेले पेमेंट्स कसे पाहावे आणि रिफंड कसा करावा?

कुठे: Readers & money → Orders & refunds

Open this page: admin.<your-site>/money/orders (replace <your-site> with your site address). In the menu it sits under अधिक.

सुरू करण्यापूर्वी

• Connect a payment gateway in सेटिंग्ज → वाचक आणि पैसा → संबंध → देयके.
• Only the site owner can give refunds, and you must confirm it’s you first.

कृती

See orders

1. Open वाचक आणि पैसा, then ऑर्डर आणि परतावा.
2. Filter by स्थिती and by चाचणी किंवा थेट (सर्व, चाचणी मोड, थेट मोड).
3. Tap an order to open ऑर्डरची माहिती.

Give a refund

1. Open the order and tap परतावा.
2. Choose Everything left or त्याचा एक भाग. For part of it, type the रक्कम. It can be at most what is left.
3. Choose a कारण. Add a तुमच्या टीमसाठी नोट if you want.
4. Tap the refund button and confirm: "Refund … to …? This can’t be undone."
5. Confirm it’s you when asked.

Get an invoice

1. Open the order and tap फाईल पहा.
2. Tap प्रिंट किंवा साठवा PDF.

हे लक्षात ठेवा

• An order is paid only after the gateway’s signed message arrives.
• The order shows the amount, status, mode, GST breakdown, payments, refunds and the gateway events.
• The GST credit note is created when the gateway confirms the refund. Until then you see "Pending at the gateway — we’ll confirm within a few minutes."
• चाचणी मोडः वास्तविक पैसे हलविले नाहीत. Test orders use their own TEST invoice series, so your real invoice numbers have no gaps.
• If a reader disputes a payment with their bank, their access is paused until the dispute ends. Answer it in your gateway dashboard. If they win, the money is taken back, access is removed and a credit note is issued.
• To see one reader's orders, open the reader and follow the link. Use सर्व वाचकांच्या ऑर्डर दाखवा to go back.

नेहमीच्या अडचणी

• "No orders yet." Try a small test payment from सेटिंग्ज, देयके.
• "Nothing was refunded. Confirm it’s you to refund." Sign in again when asked, then retry.
• "The payment connection for this order isn’t working. Fix it in Settings → Readers & money → Connections → Payments, then try again."
• "Printing didn’t start. Use your browser’s print menu."

वारंवार विचारले जाणारे प्रश्न

संबंधित माहिती

• पेमेंट मॅचिंग तपासा
• सबस्क्राइबर्स
• प्लॅन्स
• वाचक