Ngizibona kanjani izinkokhelo zabafundi bese ngibuyisela imali?

Kuphi: Readers & money → Orders & refunds

Vula leli khasi: admin.<your-site>/money/orders (faka ikheli lesayithi lakho esikhundleni se-<your-site>). Kumenyu kutholakala ngaphansi kwe-Okuningi.

Ngaphambi kokuqala

• Xhuma isango lokukhokha ku-Izilungiselelo → Abafundi nemali → Ukuxhumana → Izinkokhelo.
• Umnikazi wesayithi kuphela ongabuyisela imali, futhi kufanele uqinisekise ukuthi nguwe kuqala.

Izinyathelo

Bona ama-oda

1. Vula i-Abafundi nemali, bese uvula i-Ama-oda nokubuyiselwa kwemali.
2. Hlunga nge-Isimo nange-Ukuhlola noma bukhoma (Konke, Imodi yokuhlola, Imodi ebukhoma).
3. Thinta i-oda ukuze uvule i-Imininingwane ye-oda.

Buyisela imali

1. Vula i-oda bese uthinta i-Buyisela imali.
2. Khetha u-Everything left noma u-Ingxenye yako. Uma kubuyiselwa ingxenye, thayipha i-Inani. Kumele kungabi ngaphezu kwemali esele.
3. Khetha i-Isizathu. Engeza i-Inothi lethimba lakho uma uthanda.
4. Thinta inkinobho yokubuyisela imali bese uqinisekisa: "Refund … to …? This can’t be undone."
5. Qinisekisa ukuthi nguwe uma ucelwa.

Thola i-invoyisi

1. Vula i-oda bese uthinta i-Buka i-invoyisi.
2. Thinta i-Phrinta noma gcina njenge-PDF.

Kuhle ukukwazi

• I-oda lithathwa ngokuthi likhokhiwe kuphela ngemuva kokuba kufike umyalezo osayiniwe wesango.
• I-oda libonisa inani, isimo, indlela yokukhokha, ukuhlukaniswa kwe-GST, izinkokhelo, ukubuyiselwa kwemali kanye nezehlakalo zesango lokukhokha.
• Inothi lesikweletu le-GST lidalwa lapho isango lokuqinisekisa selikuvumile ukubuyiselwa kwemali. Kuze kube yileso sikhathi uzobona "Pending at the gateway — we’ll confirm within a few minutes."
• Imodi yokuhlola: ayikho imali yangempela ehambile. Ama-oda okuhlola asebenzisa uhlu lwawo lwe-invoyisi ye-TEST, ukuze izinombolo zakho zangempela ze-invoyisi zingabi nezikhala.
• Uma umfundi ephikisana nenkokhelo ebhange lakhe, ukufinyelela kwakhe kuyanqanyulwa okwesikhashana kuze kuphele ingxabano. Yiphendule kudeshibhodi yakho yesango lokukhokha. Uma bewina, imali iyabuyiswa, ukufinyelela kuyanqanyulwa bese kukhishwa inothi lesikweletu.
• Ukubona ama-oda omfundi oyedwa, vula umfundi bese ulandela isixhumanisi. Sebenzisa i-Bonisa wonke ama-oda abafundi ukuze ubuyele emuva.

Izinkinga ezijwayelekile

• "No orders yet." Zama inkokhelo encane yokuhlola kusuka ku-Izilungiselelo, Izinkokhelo.
• "Nothing was refunded. Confirm it’s you to refund." Ngena ngemvume futhi uma ucelwa, bese uzama futhi.
• "The payment connection for this order isn’t working. Fix it in Settings → Readers & money → Connections → Payments, then try again."
• "Printing didn’t start. Use your browser’s print menu."

Imibuzo

Okuhlobene

• Hlola ukuhambisana kwezinkokhelo
• Ababhalisile
• Amapulani
• Abafundi