Ngimbuyisela kanjani umfundi imali yakhe?

Kuphi: Readers & money → Orders & refunds

Vula leli khasi: admin.<your-site>/money/orders (faka ikheli lesayithi lakho esikhundleni se-<your-site>). Kumenyu litholakala ngaphansi kwe-Okuningi.

Ngaphambi kokuqala

• Umnikazi wesayithi kuphela ongabuyisela imali, futhi kufanele uqale uqinisekise ukuthi nguwe.
• Ukuxhumeka kokukhokha kufanele kusebenze. Bheka okuthi Payments.
• Ukubuyiselwa kwemali akukwazi ukuhlehliswa, ngakho-ke qala uhlole i-oda kuqala.

Izinyathelo

1. Vula u-Abafundi nemali, bese u-Ama-oda nokubuyiselwa kwemali.
2. Thola i-oda. Liphushe ukuze uvule u-Imininingwane ye-oda.
3. Hlola umfundi, into kanye nenani.
4. Cindezela u-Buyisela imali.
5. Ngaphansi kuka-Yimalini? khetha okuthi Everything left, noma u-Ingxenye yako bese uthayipha inani. Lingaba ngaphansi noma lilingane nalokho okusele.
6. Khetha u-Isizathu: Umfundi ucele lokho, Kukhokhwe kabili, Ukukhwabanisa, Inkinga ngalokho akuthengile noma Okunye.
7. Funda umbuzo: "Refund [amount] to [reader]? This can't be undone." Qinisekisa.
8. Qinisekisa ukuthi nguwe uma ucelwa.
9. I-oda libonisa ukubuyiselwa kwemali njenge-Kulindwe i-gateway, bese liba yi-Kubuyiselwe.

Kuhle ukukwazi

• Inkampani yakho yokukhokha (Razorpay, Stripe noma PayPal) ibuyisela imali kumfundi. Amabhange angathatha izinsuku zokusebenza ezimbalwa.
• I-Keynate iqinisekisa ukubuyiselwa kwemali lapho i-gateway iyazisa ukuthi ukubuyiselwa kwemali sekuqediwe.
• Lapho i-gateway iqinisekisa ukubuyiselwa kwemali, i-Keynate idala i-GST credit note.
• Ungabuyisela imali ngezingxenye. I-oda libonisa u-Sekubuyiselwe kakade kanye no-Okusele ukubuyiselwa.
• Ukubuyiselwa kwemali okwenziwe kudeshibhodi ye-gateway nakho kuyavela, kunesizathu esithi Kwenziwe kudeshibhodi ye-gateway.
• Kumodi yokuhlola (test mode) ayikho imali yangempela ehambayo.

Izinkinga ezijwayelekile

• "Nothing was refunded. Confirm it's you to refund." Ngena ngemvume futhi lapho ucelwa, bese uzama futhi.
• "The payment connection for this order isn't working." Kulungise ku-Izilungiselelo → Abafundi nemali → Ukuxhumana → Izinkokhelo, bese uzama futhi.
• "You can refund at most [amount]." Thayipha inani elincane.
• Ukubuyiselwa kwemali kuthi Failed. Vula i-oda, funda izenzakalo ze-gateway, bese uzama futhi noma uhlole ideshibhodi yakho ye-gateway.
• "Enter an amount like 120 or 120.50 (up to … decimals)." Thayipha inombolo kuphela, enechashazi lama-decimal. Asikho isibonakaliso semali futhi awekho amakhoma.
• "Choose a reason." Khetha ukuthi kungani ubuyisela imali. Kugcinwa ne-oda.

Imibuzo

Okuhlobene

• Ama-oda nokubuyiselwa kwemali
• Hlola ukuthi izinkokhelo ziyahambisana
• Izinkokhelo
• Ukuvuselelwa kokubhalisa