Ngilushintsha kanjani uhlelo lwami?

Ngaphambi kokuqala

Isizinda sakho kumele sisebenze futhi sikhokhelwe ngokugcwele. Uma ikhasi lithi Your plan can’t be changed right now, liyakuchazela ukuthi kungani.

Move to a bigger plan

1. Vula i-Amasayithi ami bese uthinta isizinda sakho. Ekhadini le-Uhlelo lwakho, thinta i-Thuthukisa. Kuzovuleka ikhasi le-Shintsha uhlelo.
2. Funda uhlu lwezinhlelo. Uhlelo olukulo njengamanje lubhalwe ukuthi Your current plan. Uhlelo olukhudlwana lubonisa umcibisholo obheke phezulu nezici ozitholayo.
3. Faka ikhophoni noma usebenzise isikhwama sakho semali ku-Discounts and wallet, uma unakho.
4. Thinta u-Upgrade · pay … ohlelweni olufunayo. Intengo eboniswayo yileyo oyikhokha namuhla: umehluko wezinsuku ezisele kule nyanga.
5. Qedela inkokhelo. Ikhasi lizothi Payment received: your new plan is on. Izici ezintsha zizofinyelela kusizinda sakho emizuzwini embalwa. I-invoyisi yakho isithunyelwe ku-email yakho.

Move to a smaller plan

1. Ekhadini le-Uhlelo lwakho, thinta u-Lower my plan. Ekhasini le-Shintsha uhlelo, thinta u-Move to … at renewal ohlelweni oluncane.
2. Ibhokisi libala izici ezizoyeka ukusebenza ngosuku lokuvuselela. Thikha ngayinye ukuze uqinisekise. Isici singagcinwa njenge-add-on ngentengo yaso yanyanga zonke. Thinta u-Ligcine ukuze ukhethe lokho.
3. Thinta u-Yisa ku negama lohlelo.
4. Isizinda sakho sishintshela ohlelweni olusha ngosuku lokuvuselela. Akukho okushintshayo ngaphambi kwalokho. Okuqukethwe nezilungiselelo zakho kuhlala kuseva yakho.
5. Ukuze ushintshe umqondo, sebenzisa isaziso esingaphezulu ekhasini esithi isizinda sakho sizoshintshela ohlelweni oluncane. Sikuvumela ukuba uhlehle kulokhu kuthutha kuze kube usuku lokuvuselela. Ngemva kwalokho ikhasi lizothi Your plan stays as it is.

Kuhle ukukwazi

• Uhlelo oludinga iseva enkudlwana luyakusho lokho. Bhalela abosizo ukuze uthuthiswe kuqala.
• Uhlelo olungenayo intengo yezwe lakini lubonisa ukuthi Not priced in your country.
• Ingabe udinga isici esisodwa nje kuphela? Sifake sisodwa. How do I buy an add-on?
• Ikhasi lohlelo libonisa izintengo zanyanga zonke. Ikhadi le-Uhlelo lwakho libonisa uma ukhokhiswa nyanga zonke noma ngonyaka.
• Ngemva koshintsho, ikhadi le-Uhlelo lwakho lingase lithi Updating your site… imizuzu embalwa. Uma iseva yakho ingekho ku-inthanethi, i-Keynate iyaqhubeka nokuzama bese iqeda uma seyibuyile.
• Ushintsho oluzayo luboniswa ekhadini, ngokwesibonelo "Changes to … on …" nokuthi zingaki izici ezizovalwa ngaleso sikhathi.

Izinkinga ezijwayelekile

• "A change to your plan couldn’t finish on your site yet." Isizinda sakho nedatha kuphephile. I-Keynate iyaqhubeka nokuzama. Thinta u-See your add-ons ukuze uhlole, noma uxhumane nabosizo uma kuqhubeka.
• "We’re confirming your payment." Ngokuvamile kuthatha umzuzu. Uhlelo lwakho luyashintsha ngokushesha lapho inkokhelo isiqinisekisiwe.
• A refund of an upgrade. Uma ukukhuphula uhlelo okuhlulekile kubuyiselwa imali, uhlu lwemisebenzi luthi "Your upgrade was refunded: your site is back on …".

Imibuzo

Okuhlobene

• Thenga i-add-on
• Vuselela isayithi lakho
• Khetha uhlelo