Kule ndaba
Uma uthola ukubuyiselwa imali
- Akukho seva elethiwe. Uma ukusetha iseva kuhluleka futhi kungekho seva elethiwe, ubuyiselwa imali ngokugcwele. I-Keynate FAQ ithi lokhu kubuyiselwa kwemali kwenzeka ngokuzenzakalelayo.
- Ubize kabili, noma ubizelwe ukuvuselela ngemva kokuba ukhansele ngaphambi kosuku lwayo lokuvuselela. Bhalela i-Keynate zingakapheli izinsuku ezingu-7.
- I-template ongayisebenzisanga. Ungacela ukubuyiselwa imali zingakapheli izinsuku ezingu-7 uthengile. Uma i-template isisetshenziswe kusayithi ebukhoma, ayisabuyiselwa imali.
Uma ungayitholi
- Isikhathi sokukhokha esesiqalile asibuyiselwa imali, futhi izinsuku ezingasetshenziswanga azibalwa ngokwesilinganiso.
- Ukukhansela akubuyiseli lutho ngokuzenzakalelayo.
- Uma iseva isisethiwe kuwe, izindleko zayo azibuyiselwa. Uma kungekho seva elethiwe, ubuyiselwa imali ngokugcwele.
- Izimali zokusetha zesikhathi esisodwa azibuyiselwa uma ukusetha sekwenziwe.
Lapho imali iya khona
- Ukubuyiselwa kwemali kungokwalokho okukhokhile ngempela, ngemva kwanoma iyiphi ikhuphoni, ukuthengisa noma isaphulelo sesimemo. Kukhishwa inothi lesikweletu lenani elibuyisiwe.
- Ingxenye ekhokhwe ngekhadi, UPI noma net banking ibuyela endleleni yokuqala yokukhokha. Lapho i-Keynate ikunikeza khona, ungakhetha ukugcina ukubuyiselwa kwemali okugcwele njengekhredithi ye-Keynate Wallet. Lokho kuhlala kuyisinqumo sakho. Ikhredithi yokubuyiselwa imali ayiphelelwa yisikhathi.
- Ingxenye ekhokhwe kusuka ku-Keynate Wallet yakho ibuyela esikhwameni sakho, ohlotsheni olufanayo lwekhredithi evela kuyo. Ikhredithi yomvuzo igcina usuku lwayo lokuqala lokuphelelwa yisikhathi. Uma lolo suku seludlulile, ithola ezinye izinsuku ezingu-14.
- Uma ukubuyiselwa kwemali kuyiphutha le-Keynate (ayikho iseva elethiwe, ubize kabili, isevisi inqanyuliwe), ikhuphoni olisebenzisile lingasetshenziswa futhi. Uma ukhansela ngokuzikhethela, ikhuphoni libalwa njengelisetshenzisiwe.
- Isaphulelo esisebenza ekuvuseleleni okuningi siyaphela lapho i-oda eleze naso libuyiselwa imali.
Kuthatha isikhathi esingakanani
Ukubuyiselwa kwemali okuvunyiwe kubuyela ngomlingani wokukhokha. Ngokuvamile kufika kuwe ezinsukwini zebhizinisi ezingu-5 kuya kwezingu-7. Ibhange lakho lingathatha isikhathi eside ukukubonisa. Noma iyiphi ingxenye ekhokhwe kusuka ku-wallet yakho ibuyela ku-wallet yakho ngokushesha.
Indlela yokucela
Vula ithikithi noma ubhalele ekhelini lokusekela ekhasini elithi Xhumana nathi. Thumela i-email ye-akhawunti yakho, inkomba yokukhokha kanye nokwenzekile. I-Keynate iphendula phakathi kwamahora angu-24 kuya kwangu-48. Ngiluthola kanjani usizo?
Imibuzo
Imibuzo evame ukubuzwa
Ngingayithola yini imali yami emuva ngemva kokuba isayithi yami isibukhoma?
Hhayi ngesikhathi esesiqalile. Funda inqubomgomo ngezimo ezibuyiselwa imali.
Ingabe ikhredithi ye-wallet ikhokhwa njengemali engukheshi?
Cha. Uma uvala i-akhawunti yakho kusele ikhredithi yokubuyiselwa imali, cela i-Keynate ukuthi ibuyisele lelo nani endleleni yakho yokuqala yokukhokha.